Technology Support

One boy is flying the flight simulator while two other boys watch and give advice

Students have the opportunity to check out a Chromebook for the year. Many teachers use computers on a daily basis; therefore, it is convenient for students to have their own device. Students may also bring personal devices to use instead. Additionally, those who are not comfortable checking out a device or bringing a personal device to school, we do have several Chromebooks kept in classrooms for student use.

Technology Help and Tips

Device Checkout Agreements

In order to receive a device from Sproul, the Student Device Agreement needs to be filled out by a parent/guardian, all previous equipment must be returned, and any fees must be paid. This form must be completed every year. You will need your student's ID number. Go to the IC Parent Portal if you have an IC account. If you don't have an IC account yet, send an email to IChelpdesk@wsd3.org and they will get you parent login information. You can also call 719-391-3557.

Once you have received a device from Sproul, please fill out the Student Device Receipt. You should fill this out and document the condition of your device at the time of check out. Students are not charged for cosmetic damage. Please read through Student Device Replacement Costs to know what to expect if your student does damage a device.

We do allow students to put one personal sticker on the outside of the device to help them identify their own. However, personal stickers must be removed at the end of 8th grade.

Care of Device

PREVENT ACCIDENTS BEFORE THEY HAPPEN.

Keep your device in a protective sleeve (15.6").
Keep food and drink away from the device.
Keep small children and pets away from the device.
Keep it off the floor.
When carrying your laptop around, keep it in the sleeve AND be sure to keep your hands on it. (Don’t pile it on top of your books. It will slide off.)
NEVER pick up your device by the screen or press too hard on the screen. It is NOT a touch screen, so try to avoid touching the screen altogether.

USE YOUR LAPTOP IN A SAFE PLACE

Clean your hands before use.
Work in a clean area.
Don’t block the computer vents.
Do not put items on top of your device.
Do not expose the laptop to extreme heat or cold.

KEEPING YOUR DEVICE SAFE

Turn your device off every couple of days.
Gently plug in and remove items from your device.
Do not leave your device in your car.

CARE FOR YOUR POWER CORD

Do not swing it around.
Be careful winding it up.
The tiny cords inside will break if treated roughly and then your charger will no longer work.

RETURNING YOUR DEVICE

Clean it following the directions listed above.
Return the device with your power cord.

PLEASE TAKE CARE OF YOUR COMPUTERS. THEY ARE DISTRICT PROPERTY AND ARE SUBJECT TO FEES IF DAMAGED.

Please read through Student Device Replacement Costs to know what to expect if your student does damage a device.

Cleaning Your Device

CLEANING YOUR DEVICE

Once a week, spray a microfiber cloth with a mild cleaning solution. Wipe device. NEVER spray your device.
Wipe down the screen with a damp cloth. (Glass cleaner works well.) The cloth should have very little moisture in it.
Using chemicals on the screen will leave it streaky and may damage the screen.
Do NOT use harsh chemicals like Goof Off, Goo Gone, or even alcohol.

My Computer is Broken. What Do I Do?

Infinite Campus Help (Student Grades)

INFINITE CAMPUS FOR STUDENTS

If you still need help with Infinite Campus, please contact our Infinite Campus Support Line:

Phone: (719) 391-3011
Email: ichelpdesk@wsd3.org

You can also use the Infinite Campus app on your phone or tablet. Search for "Widefield" as our district and use the same login as above.

INFINITE CAMPUS PARENT PORTAL

Infinite Campus Parent Portal is how you track your student's grades and attendance. We do not send home printed grade reports. Teachers update their grades every week on Thursday, so please check your student's grade every Friday.

If you need help getting into your Infinite Campus Parent Portal, please call (719) 391-3011.

ParentSquare Information

Schoology Help (Learning Management System)

Sproul teachers use Schoology for many assignments, lessons, and posting work for students who have been absent. Students can log in using Clever, and their school Google account. Google log in information can be found in Infinite Campus.

Helpful Tips and Hints for navigating Schoology

Schoology I nformation for Parents

If you still need assistance, please contact our Student Tech Support:

Phone: (719) 391-3285
Email: student-helpdesk@wsd3.org
Location: S.A. Wilson Center, 930 Leta Drive - Technician available from 7AM to 3PM M-F

Fill out the Computer Issues form and we will call you down as soon as we can.
Stop by the library during our Tech. Hours:
7:00 - 8:15AM
10:15-11:15AM
12:45-1:15PM
Call or email Mrs. Martinez: martinezk@wsd3.org or 719-391-3240.

(If it is in regards to troubleshooting a student device, please have your student reach out using one of the methods listed above.)

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